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Shipping & Delivery

So you’ve done your shopping; just how long will it be till you can have your product to yourself? Please note that every order at Irukka is custom printed just for you, and will take 1-3 business days to print prior to shipping.

Here are a few things to consider while you wait for your order:
  • We ship in business days. Monday - Friday, excluding national holidays.
  • Shipping starts from the date you received the “Your Order Has Shipped!” email.
  • The estimate above does not include manufacturing time - we need 1-3 business days to make sure your custom order is everything you hoped it would be.

Irukka Online Music Store is a global company - we work with production and shipping partners all over the world to get your things to your doorstep, wherever that may be. Although the vast majority of our customers will get their orders by the day listed above, actual timeframes may vary from region to region.

Cancellation

If you would like to cancel an order that you have recently placed, please send us an email at [email protected] or call us as soon as possible at 08165730634 and include your order number. If the shipment has not left our facility, you will receive a full refund within 3 business day. If it has left our facility, you will receive a full refund within 7 business days of the shipment being returned to us.

So when do you contact Irukka Music Store? Even if your order hasn’t arrived by the listed date, it’s probably still on its way (and worth the wait).
  1. How much is shipping?

    Once you’ve clicked through to Secure Checkout, you can enter your delivery address and choose a shipping method. Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page.

  2. Can I track my order?

    We rely on a global network of shipping partners to get your order to your doorstep as soon as possible. For this reason, tracking is not always available. If your order is being sent by a trackable service, these details will be included on your orders page as well as on the shipping email we send you.

  3. Where does my order ship from?

    We rely on a global network of shipping partners (UPS, FedEx, DHL) as well as local postal services (USPS) to get your order to your doorstep as soon as possible. For this reason, tracking is not always available. If your order is being sent by a trackable service, these details will be included on your orders page as well as on the shipping email we send you.

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