TERMS AND CONDITION ON SALES, ORDER AND WARRANTY
2.1. These Conditions apply to all Orders for the sale of Goods that you enter into with Irukka. When you place an Order with us, you agree to deal with us on these Conditions. No other terms, conditions, warranties or representations will apply (whether they are found in any purchase order, confirmation of order, or any other document).
2.2. We may amend these Conditions at any time, for any reason, but if we do then we will inform you of the change and the new conditions will only apply to Orders that are made after that date. Any other amendments to the Conditions must be made in writing and be signed by both of us.
2.3. You must not rely on any representations that are made to you by any of our employees or agents unless we confirm them in writing. You will not be able to claim damages for or cancel or terminate the Contract as a result of anything communicated to you in this way unless it was made fraudulently.
2.4. We will use our reasonable efforts not to, but if we make any typographical, clerical or other error or omission in any sales literature, quotation, price list, catalogue, invoice or other document or information issued by us, we will be entitled to correct the mistake without any liability.
3.1. When you order Goods from Irukka this will be considered to be an offer by you to buy the Goods subject to these Conditions. These Conditions will then be binding on you.
3.2. The appearance of Goods on the Website or anywhere else that we sell them is an invitation to you to make an offer to purchase them by placing an Order with us. We have the right to refuse any Order and it will not bind us until we have accepted your Order and issued you with notification in writing that your Order has been accepted (“Order Acceptance“).
3.3. It is your responsibility to make sure that the terms of your Order are complete and accurate.
3.4. The supply of Goods is subject to availability. If we do not supply the Goods to you for any reason, Irukka will not refund you. You will be asked to pick another item equivalent to the money paid or wait for its availability. Irukka will also not take responsible for compensating you for any other losses which you may suffer if we are unable to supply the Goods. You accept that not all orders are available in stock in our warehouse. Some items are ordered direct from suppliers and manufacturers, with a typical delivery time of 5-7 days. You can identify these as they have the heading “available to order” next to the buy tab. Items in stock, available for next day order will say “in stock”. These may be sent from a collection of warehouses rather than a single base.
3.5. If, after accepting the Order, we discover that the Goods are unavailable, we will notify you of this and ask you to pick a product equivalent to the order or wait for the availability of the product. In the event that some but not all of the Goods comprising your Order are unavailable, we will give you the option of cancelling the whole Order or amending your Order to substitute the unavailable Goods with available goods.
Irukka warrant that:
Irukka is legally entitled to sell the Goods to you and the Goods will correspond with the description on the Order;
The Goods sold will be of reasonably satisfactory quality and fit for purpose and the Goods will be free from material defects at the point of order and delivery.
Irukka only offers warranty and guarantee on Installations carried out by the company engineer in agreement with the company.
Irukka will not be liable in respect of any defect arising from fair wear and tear, wilful damage, wrong installation or negligence by you or persons using the Goods, failure to follow our instructions (whether oral or in writing), or misuse or alteration or repair of the Goods without the our approval. We reserve the right to test any alleged defects to ascertain whether there is a valid warranty claim.
All Digital mixers purchased at Irukka must be used with a good working UPS (Uninterrupted Power Supply) device of 100Okv and above. All speakers and amplifiers must also be used with recommended Power Sequencers. Irukka will not be liable in respect of any defect arising from fair wear and tear, wilful damage, wrong installation or negligence by you or persons using the Goods, failure to follow our instructions or be wrong installation.
In the event of a valid warranty claim being made, you shall notify us of the defect and we will either:
replace the Goods if they are in stock or arrange a repair (if older than 30 calendar days) or
Irukka will not refund or re-credit you the price;
Irukka will not be liable for death or personal injury caused by negligence or
a breach of the warranties.